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Analytics Self-Hosted Open-Source open source project management team collaboration customizable Issue Management Helpdesk ticketing system helpdesk issue management customer supportStars
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Peppermint
Meet Peppermint, the open-source issue management and helpdesk platform that’s like the cool kid at the tech party—outshining Jira and Zendesk without even breaking a sweat (or your budget). Imagine a world where managing support tickets feels less like herding cats and more like a well-choreographed dance number. With Peppermint, you can tackle customer requests and projects with the finesse of a barista crafting the perfect latte—smooth, efficient, and just the right amount of froth! Plus, it’s highly customizable, so you can tweak it to fit your team’s unique style like a tailored suit, minus the dry cleaning bill. So why settle for the corporate giants when you can have a platform that’s as refreshing as a minty breeze on a hot day? Join the Peppermint revolution and turn your issue management woes into a sweet success story!
Benefits
Features
- Mailbox Integration
- Automatically convert emails into support tickets using SMTP/IMAP for streamlined ticket management.
- Third-Party Integrations
- Connect Peppermint to external tools and services through webhooks and integrations with providers like email.
- Analytics and Reporting
- Gain insights into ticket performance, customer trends, and team productivity with built-in analytics and reporting tools.
- OIDC Authentication
- Securely authenticate users by connecting to your existing identity provider through OIDC.
- Lightweight and Scalable
- Designed to run efficiently on low-end hardware while being scalable for larger deployments using Docker and Kubernetes.